FAQ

Frequently Asked Questions

MAX FLIGHT

TOURS

Go to maxflighthelomi.com and click “Book Now

Or Call (810) 366-1590

The minimum number of passengers for every tour is 2 and the maximum number of passengers for every tour is 3.

600 lbs total per flight.

No age limit! Babies all the way up to older folk are welcome. Babies and small children will not take up a seat on the helicopter as they will ride on their parent/guardian’s lap.

Flight prices vary depending on the tour (click “Book Now” for more information).

Bring your Photo ID that matches the Credit Card on file (and your phone if you’d like to take pictures!).

The Max Flight hangar at 9161 Groh Rd Grosse Ile, MI, 48138 (there is a parking lot designated for customers here).

If the weather is to bad to fly on the day of your trip the pilot will call an hour in advance to let you know. You can either reschedule your flight or be refunded.

CANCELLATION POLICY

If you need to cancel your flight please send us a message at contact-us@maxflighthelomi.com and provide the first and last name on the booking as well as the reference number.
 
  • Cancellations within 7 days of your scheduled flight are not permitted. Should you choose to cancel within the 7 days of your original booking, no refunds will be issued. This includes bookings made within the 7-day cancellation window.
  • No-shows will be charged in full, with no refund or flight credit.

No refund will be given but customers are able to receive a flight credit or reschedule to a different date at no cost.

We ask customers to be 15-20 minutes early to your flight so we can sign paperwork and go over our safety procedures. Our tours run back-to-back. If you are late… there is a chance that the next group will fly before you. If the schedule is full and there is no room, you will have to reschedule. 

There will be no refunds if customers do not show up to their appointment. If there has been no communication prior to missing an appointment or showing up late to a flight, rescheduling is at the pilots discretion. 

SPECIAL EVENTS & EXPERIENCES

Maxflight offers Gender Reveals, Display Drops, Prom photo shoots, and Proposal Flights.

To set up a Gender Reveal Contact us at (810) 366-1590

Proposal flights are listed on our booking software and can be found my clicking the “Book Now” button. It includes a half hour “Downtown Detroit’ Tour and use of our Hangar for a half hour is included for a small gathering.

Contact Ken at (734) 231-3102 for display drop pricing. Whether it be a Golf ball drop, charity event, marshmallow drop, candy drop, or Rose Petal Drop, Max Flight can make it happen. (Rose price change frequently)

Cost varies depending on the experience. Our Proposal flights start at $670. Gender Reveals start at $700 (In the Detroit Metro Area)

Contact Ken at (734) 231-3102 for Rose Petal Drop pricing and for more information.

Just about anywhere – cost will be determined by mileage and hours.

3 months in advance provides plenty of time to secure the day and time you are looking for. If you are setting up a Prom event a year in advance, we will ask for a non-refundable deposit.

TRAINING

Email Contact-us@maxflighthelomi.com to set up an appointment or give us a call at (810) 366-1590.

Commercial Helicopter Pilot.

We train under part 61 and can train Student Pilots – Commercial Pilots.

Contact Ken at (734) 231-3102 for more information.

Students must bring a photo id and birth certificate to the 1st lesson and be able to speak, read, and write English.